Account Coordinator - eBay (Melville, NY)

The account team at MBS is responsible for maintaining the day-to-day relationship with MBS clients. Their primary focus is on maintaining a standard of excellence as it relates to client service. The Account Coordinator works within the account team to ensure outstanding client satisfaction.Position Responsibilities:The Account Coordinator works closely with the Account Executives, assisting them in their projects, learning from them and taking on varied responsibilities that facilitate the delivery of projects in a timely and efficient manner. As such the Account Coordinator needs to:*Foster an environment of teamwork and collaboration with all internal partners and stakeholders.*Assist the Account Executives with their daily work and where appropriate, act as liaison with all internal departments to communicate client needs.*Demonstrate a willingness to learn and grow by taking on increasingly complex and challenging assignments with enthusiasm.*Run special projects assigned by the Account Executive or Account Supervisor.*Assist in billing clients for all completed projects and services delivered to the client on a monthly basis, in accordance with monthly revenue projections.*Provide quality assurance of jobs and reports.*Contact clients as necessary to gather information needed to run projects.*Have a basic, yet ever expanding knowledge of MBS products and services delivered to a client.*Understand MBS’ processes and resources and the steps required to complete necessary tasks.*Assisting with product testing.*Assist in the maintenance of client-related documentation and schedules.*Set-up, scheduling and execution of jobs through appropriate systems.*Support other teams where required in the management of client projects and sales efforts.*Provide back-up administrative assistant support as required.*Provide job and time tracking support as required.Job Function: Customer Support

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