Personal Banking Representative I - Greenpoint - Sovereign Bank (Brooklyn, NY)

Personal Banking Representative I - Greenpoint Job ID 53222 Location New York Full/Part Time Full-Time Regular/Temporary Regular Schedule Details/Location This full time position is located at 717 Manhattan Avenue,Brooklyn, NY 11222 Job Duties Manages customer portfolios and cross-sells Sovereign&#039;s products & services. Actively engages in customer outreach efforts focused on managing a weekly lead list. Responds to customer inquiries and concerns to creates positive solutions. Conducts customer appointments and engages in customer conversations following a prescribed sales process designed to effectively uncover customer needs and provide relevant customer solutions. Interviewing and processing consumer loan/credit line requests for customers, and obtaining referrals from loan customers. Provides consumer loan solutions for customers from origination through closing. Develops and maintains relationships with business partners to increase cross-sell opportunities and achieve sales goals. Develops and maintains relationships with in-branch partners to include the teller team. Manages the account opening process with minimal errors and is comfortable with cash handling transactions (if applicable). Provides deposit account solutions through effective implementation of the new account opening process. Completes basic cash handling transactions when necessary. Handles daily account maintenance and other service issues as necessary. Promptly responds to all customer requests by providing ongoing deposit account maintenance and overall relationship servicing. Qualifications HS Graduate or Equivalent Over 1 year experience selling products and 1+ customer service experience. Ability to generate new business by outbound calling, customer referrals and community involvement. Exceptional customer service skills, client first approach. Credible, trustworthy, professional image. Skilled in optimizing sales opportunities to existing and walk-in customers. Skilled in uncovering customer needs and providing relevant customer olutions in proactive and reactive scenarios. Strategic planning skills and ability to build successful sales plans. Strong analytical and problem solving skills. Ability to derive innovative solutions. Contact Information Job ID 53222 Notes Performs job requirement/responsibilities in compliance with applicable laws and regulations To express interest in and be considered for a position, please provide your background information and work experience by completing the employment application in its entirety. 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