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Posted: Tuesday, May 21, 2013 11:32 AM

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Customer service/ assistant manager (Midtown East)
We are currently in the process of hiring for our High end floor covering retail /wholesale industry who is seeking Customer service/entry level position . This is a permanent opportunity. We have an open position available for an intelligent and energetic individual to come in, learn our business, and grow with us. This position could lead to a variety of other opportunities within the company, including sales and eventually a sales management role. If you are looking for a springboard for your career, this is the place you want to be.

JOB DESCRIPTION & REQUIREMENTS:

• Resolve both written and electronic based inquiries in a timely manner, customized to the issue.
• Generating reports daily, weekly, as needed.
• Prioritize and categorize all issues and inquiries

• Excellent oral and written communication skills in English.

• Demonstrated passion for Customer satisfaction excellence and prior experience in an interactive customer service environment.

• Team player

• PC skills and QuickBooks knowledge

• Knowledge of the design industry is an asset

• Ability & flexibility in working shift

• Flexible and responsive to both the needs of the customer and the organization.

SCHEDULE: Full-time (Mon.thru Fri. 9.30 to 5.30pm.)

• Location: Manhattan, (Midtown East)

• Post ID: 39106352 newyork
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