Posted: Friday, May 12, 2017 4:36 AM
Join First Vehicle Services as Service Writer! The Service Writer ensures the efficient operation of and control of vehicle and equipment work requests. This position directly interacts with all departments and individual operators and provides customer satisfaction through clerical shop and telephone support. First Vehicle Services is proud to offer: Competitive Hourly Wages Tremendous Career Advancement Opportunities due to a strong presence all across North America A comprehensive benefits package including company training, paid holidays & vacation, medical & dental, and 401(k) savings plan. A great work environment! Service Writer major responsibilities: Opens work request immediately upon receipt. Closes work request immediately upon completion of quality inspection. Runs and reviews AQR reports as needed. Answers telephone for shop lines and schedules repair appointments. Maintains vehicle information files. Takes road call information, communicates with Lead Technician, Shop Supervisor, or General Manager to dispatch mechanic or outside service. Contacts outside vendors to arrange mechanical repairs, using information given. Arranges pick-up of outside repairs. Files work orders with PM sheets, DVCR (operator write up), and maintains unit file related information. Runs review reports as needed. The above duties are not meant to restrict initiative, but rather to define minimum activities. These duties may be altered to suit the needs of the company as needed. Service Writer job requirements: High School diploma or equivalent. Previous fleet administrative experience required Strong typing and data entry skills required. Computer literate with an advanced working knowledge of Microsoft Excel/Word, email (Lotus Notes), and database applications. Excellent verbal and written communication skills. Subject to background check and drug screen. First Vehicle Services is a leading provider of diverse fleet management and maintenance services in North America. Since 1981, First Vehicle Services has been providing efficient and cost-effective vehicle management and maintenance services at governments, school districts, petrochemical companies, transit agencies, airports, universities, and private organizations throughout the United States and Puerto Rico. Become a part of our team - Apply today! First Vehicle Services is an Equal Opportunity Employer.
• Location: Bronx
• Post ID: 103173008 newyork