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Posted: Sunday, April 9, 2017 12:11 AM


About the Job

IT Support Specialist - Desktop Support

About the Job

Fast-growing law firm in Valhalla is looking for an IT Support Specialist/Desktop Support Specialist!

Job Description/Performed duties include, but are not limited to:

* Administer and maintain user environment including user desktop, software, and hardware issues in a Service Desk environment

* Troubleshoot a wide range of issues in a Windows 7 and MAC OS domain

* Responsible for a variety of ongoing and new projects, adding technological value to the business process

* Provide a wide array of technical support and software resolution to end users through troubleshooting

* Responsible for researching and recommending new trends in computing equipment

* Process and record call transactions in a call center end-user environment

* Resolve and diagnose technical hardware and software issues

Job Requirements:

* Should enjoy learning about new technology, collaborating in groups and working with people

* Working knowledge of basic PC hardware and software functionality including MS Office and data manipulation in Word and Excel documents

* Skilled in IT solutions to include usernames, passwords, application errors and email support

* Ability to communicate effectively and concisely, both verbally and in writing

* Ability to multi-task and maintain good communication is a must

* Team player with a good attitude and the ability to be assertive

* Outstanding customer service skills

* Proficient in MS Office, Document Management Systems, Email, iPhones, iPads, MacBook, Printers


Bachelor's Degree in Computer Programming/IT Systems with minimum GPA of 3.0


1+ years of related IT/Development or End User Support/Help Desk experience

Active Directory / Exchange experience a plus.

Must be able to pass Background, Credit, Employment Verification and Reference check!

Qualified candidates please send your resume in for immediate consideration. Must be flexible with a rotating after-hours schedule. IDEAL CANDIDATES HAVE LEGAL INDUSTRY OR LAW FIRM EXPERIENCE!!!!

Please apply now.

Direct Hire opportunity!!! Salary commensurate with experience. Please send your resume to

• Location: Westchester

• Post ID: 95056936 newyork is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017