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Posted: Tuesday, March 28, 2017 12:15 AM

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About the Job


IT Support Specialist - Desktop Support

About the Job

Fast-growing law firm in Valhalla is looking for an IT Support Specialist/Desktop Support Specialist!

Job Description/Performed duties include, but are not limited to:

* Administer and maintain user environment including user desktop, software, and hardware issues in a Service Desk environment

* Troubleshoot a wide range of issues in a Windows 7 and MAC OS domain

* Responsible for a variety of ongoing and new projects, adding technological value to the business process

* Provide a wide array of technical support and software resolution to end users through troubleshooting

* Responsible for researching and recommending new trends in computing equipment

* Process and record call transactions in a call center end-user environment

* Resolve and diagnose technical hardware and software issues

Job Requirements:

* Should enjoy learning about new technology, collaborating in groups and working with people

* Working knowledge of basic PC hardware and software functionality including MS Office and data manipulation in Word and Excel documents

* Skilled in IT solutions to include usernames, passwords, application errors and email support

* Ability to communicate effectively and concisely, both verbally and in writing

* Ability to multi-task and maintain good communication is a must

* Team player with a good attitude and the ability to be assertive

* Outstanding customer service skills

* Proficient in MS Office, Document Management Systems, Email, iPhones, iPads, MacBook, Printers

Degree:

Bachelor's Degree in Computer Programming/IT Systems with minimum GPA of 3.0

Experience:

1+ years of related IT/Development or End User Support/Help Desk experience

Active Directory / Exchange experience a plus.

Must be able to pass Background, Credit, Employment Verification and Reference check!

Qualified candidates please send your resume in for immediate consideration. Must be flexible with a rotating after-hours schedule. IDEAL CANDIDATES HAVE LEGAL INDUSTRY OR LAW FIRM EXPERIENCE!!!!

Please apply now.



Direct Hire opportunity!!! Salary commensurate with experience. Please send your resume to staffapp@kbrlaw.com



• Location: Westchester

• Post ID: 95056936 newyork
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