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Posted: Thursday, August 7, 2014 4:06 PM

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The 24x7x365 Technical Support HELP DESK is Here!

We are capable of resolving any and all IT issues, with immediate, unlimited support for one flat monthly rate; it is flexible for multiple locations and for a scalable number of users. This service give you immediate support for all your IT issues, minimizing your down-time and maximizing your work efficiency. 

  

Overview:

24x7x365 IT Helpdesk & Monitoring  

Is your IT WORRY FREE?? Imagine all your tech issues solved immediately with 1-click or phone call. Avoid astronomical hourly rates and waiting for wasteful service call appointments by calling our 24x7x365 technical support helpdesk, capable of resolving any and all IT issues or questions,  with immediate, unlimited support for one flat monthly rate; it is flexible for multiple locations and for a scalable number of users and ensures your business is always up and running with little, to no down time.

Predictable costs + expert techs + immediate response time = WORRY FREE IT

Service Features:

  • IMMEDIATE tech support on any computer or mobile phone issue you are having, unlimited incidents for 1 low flat monthly rate
  • All enrolled end-users have access to technical support 24x7, 365 days a year.
  • Unlimited incidents/support for all enrolled users
  • All calls are answered by a live rep or if preferred, users can simply submit a ticket and receive a callback.
  • Live operators answer calls within 2 minutes
  • All incidents are tracked to resolution
  • Tech support can remotely monitor, diagnosis and control computer to resolve issues as needed
  • All devices used by each user is covered, including mobile devices

 

See www.vistatechcomputers.com/worryfreeIT or call 516-584-2088 for more information.

WE SPEAK BUSINESS. NOT TECH. At VistaTech, we take a New View on Technology...

Never purchase, manage or upgrade your IT ever again.

  Simple month-to-month pricing for each workstation user...all peripherals and connected devices, including printers, servers & mobile devices are covered for support

 

 

Detailed Support Areas:

 

End-User Operating Systems and Mobile Devices:

Microsoft Windows - 2000, XP, Win7, Windows 8

Apple - OS X (all versions)

Android Devices

iPhone/iPad Devices

Blackberry Devices

Windows Mobile Devices

 

Common Business Applications:

Adobe Acrobat

Adobe Flash

Adobe Reader

Adobe Illustrator

Adobe Dreamweaver

Adobe Photoshop

Crystal Reports

CutePDF

WordPerfect

AVG Anti-Virus

FileMaker Pro

Nuance PaperPort and OmniPage

Microsoft Office and Live Meeting

Microsoft Outlook and Entourage

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Publisher

Microsoft SharePoint

Microsoft Visio

Microsoft Internet Explorer

OpenOffice and LibreOffice

Mozilla and Firefox

Apple Safari

Intuit QuickBooks

Sage Peachtree

Other Common Programs

 

Additional Applications and Services:

Google Email and Apps

Rackspace Email and Apps

Microsoft Terminal Services

Citrix Presentation Server 3.0, 4.0, XP

Common Hardware and Peripherals

Hosted Applications and Services (e.g. hosted CRM, SPAM filtering, etc.)

 

 VISTATECH GROUP

Dan, 516 584 2088

 dgoodstein@vistatechcomputers.com   

Forest Avenue at Elm Lane, 11560    google map | yahoo map

• Location: Manhattan, NYC Metro

• Post ID: 51262157 newyork
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