Director, Customer Service Job - New York Times (New York, NY)

Job Description Highly experienced manager with strong handson background in agile software development practices ecommerce and userfacing interactive applications as well as advanced technologies including Java EE PHP relational and NoSQL databases and Web architecture required to join the New York Times team to lead development of next generation Customer Service applications New York Times introduced paid subscriptions in 2011 and the project has since generated over 600000 paid subscriptions The role would require the candidate to build and lead a team of developers The team would analyze design and develop a new flexible Customer service application The new application would have to be implemented first to work with existing ecommerce systems and transition to the new ecommerce platform as it becomes available The new Customer Service application is expected to support evolving business requirements The implementation environment is Java EE PHP and Linux Job location is at The New York Times offices in New York City Qualifications Strong Java and PHP Strong relational database background (Oracle MySQL or SQL server) NoSQL databases (eg Cassandra) Web Services XML (DOM SAX) Strong knowledge of data structures and algorithms Experience with billing accounting and financial systems Degree in Computer Science or Electrical Engineering (Bachelors or above) Search background a plus Experience with Agile development Experience with building and leading engineering teams Strong communication skills J2WDIC J2WMB Company Information The New York Times Company a leading global multimedia news and information company with 2011 revenues of 23 billion includes The New York Times the International Herald Tribune The Boston Globe NYTimescom BostonGlobecom Bostoncom and related properties The Companys core purpose is to enhance society by creating collecting and distributing highquality news information and entertainment EEO Statement The New York Times Company is an equal employment opportunity employer and does not discriminate on the basis of race color religion gender sexual orientation marital status age disability national origin citizenship or any other protected characteristic The New York Times Company is committed to diversity in its most inclusive sense Department Engineering and Technology

Source: http://www.jobs2careers.com/click.php?id=308295401.96