Ad Operations Manager - 192135 (New York, NY)

Job Description This manager will be accountable for driving business results, building and developing a team of Ad Operations traffickers, and developing themselves as a manager and leader. Specific accountabilities for business results include ensuring operational excellence during execution of our display ad campaigns as represented by accuracy rate and make good volume; ensuring all creative maintains the high creative acceptance policy for Amazon.com; ensure our ad campaigns deliver a secure experience for our audiences; and maintaining appropriate staffing despite seasonal variances in campaign and placement volume. All of these metrics are inputs to delivering a seamless and satisfying experience for our advertising customers. Our Ad Operations traffickers work closely with our strategic advertisers and agencies to deliver exceptional customer service throughout the media buying lifecycle on Amazon.com, IMDb.com and DPReview.com, to include creative management, launch confirmation, and pacing confirmation. Our traffickers partner closely with sales and account management to ensure flawless execution of all campaigns and seamless transition from pre to post sales. This manager will leverage their experience and judgment to suggest and implement trafficking workflow improvements and best practices to accelerate growth. Specific responsibilities include: Develop and execute ad operations strategies tailored to client needs and sales objectives; resource management and planning; obtain ongoing client and partner feedback to assess team performance against business objectives; provide ongoing guidance, coaching and performance feedback to the team; understand the Amazon Media Group product suite, tools and campaign management workflow and how their team integrates with each; develop and implement ad operations workflow and tool improvements and best practices; attract and hire talent to meet business growth objectives. Basic Qualifications 3-4 years of management experience in an ad operations function 7-10 years total experience in Ad Operations Bachelor’s degree; emphasis in marketing, advertising or business preferred Preferred Qualifications Ability to manage and work effectively within cross-functional and matrix relationships Excellent organizational, interpersonal, and verbal/written communication skills Strong analytical skills and strategic insight to build business cases for growth adjobs 2011

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