Home > New York jobs > New York management/professional

Posted: Friday, January 12, 2018 6:39 AM


Company Name: The Concordia Summit

Concordia – Building Partnerships for Social Impact

CRM Manager

Employment Type
Full Time

Purpose of Position
Concordia seeks an energetic, detail-oriented CRM Manager to join our team in New York City. You will be a crucial member of a tightknit team working to design high-impact programming on effective cross-sector partnerships.

Organization Overview
Concordia is a nonprofit, nonpartisan organization that builds meaningful partnerships for positive social impact. As equal parts convener, campaigner, and idea incubator, Concordia is actively fostering cross-sector collaboration to create a more prosperous and sustainable future.

With the support of our members, partners, and advisors, Concordia facilitates social impact through our events and campaigns. Concordia believes in the partnership model as a holistic approach to addressing the Sustainable Development Goals as it pairs the knowledge and expertise of nonprofit and public sectors while leveraging resources from the private sector.

Through the lens of partnership, Concordia aims to give a platform to marginalized populations, socially-minded innovators, and entrepreneurs who are creating meaningful solutions to pressing global issues.

Database Management:

• Planning and delivering CRM strategies across the organization to encourage and ensure accuracy of data
• Working closely with all departments to ensure the CRM works effectively for all aspects of the organization and captures all required information at key points.
• Ensuring the database is segmented effectively for targeted activities.
• Create training materials to complement the CRM’s capabilities / leading practices with end organization’s staff for day to day tasks necessary to perform roles and responsibilities.
• Develop and maintain organization wide coding scheme and data entry practices.
• Monitor that data is entered consistently and accurately by other departments and team members.
• Manage general data quality audits including duplicate elimination and identification of coding errors.
• Develop and maintain timelines, project plans & roadmaps associated projects.
• Provide solutions and fixes to database process or functionalities as needed to support organizational growth and objectives.
• Support event registration processes including developing and maintaining registration forms, creating workflows, entering/modifying registration data, producing reports and assisting with onsite registration at events.
• Assist Communication Department with email strategy, membership outreach & associated database & list projects as needed.
• Other duties as assigned.

• Highly organized and data-oriented
• Experience working with a CRM system and creating workflows and coding structures to manage a large volume of detailed constituent information.
• Able to generate reports and analyze data to send updates and tracking progress.
• Understanding of HTML and familiarity with MailChimp campaign development
• Event or Marketing Experience Preferred
• Deadline-oriented and calm under pressure. Able to navigate ambiguity and manage multiple work streams and stakeholder relationships in a fast-paced environment.
• Ideally, experience with non-profit specific CRM systems and concepts.

To Apply
In one document, please send a cover letter, resume and references .

For more information, please visit .

Job Type: Full-time

• Location: Manhattan, New York

• Post ID: 153257547 newyork is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018