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Posted: Tuesday, March 14, 2017 2:38 PM

Responsibilities

What you’ll be responsible for

As the Field Operations Cable Maintenance Manager you’ll report to the Area Manager – Installation and Maintenance/Construction. You'll manage a diverse team of 20+ Field Technicians responsible for installing, repairing, and cable maintenance, outside plant copper and fiber facilities. Safety, quality issues, workforce performance, feedback and training, and labor relations will all be on your radar. It's Verizon’s customer-first culture that sets us apart. Come be a part of this incredible hands-on team!

What you’ll do

  • Develop action plans to mitigate service issues.
  • Proactively collaborate with labor/union.
  • Lead, motivate, develop and coach Technicians.

Qualifications

What you’ll need

Must have:

  • A Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Two years or more knowledge of installation and maintenance on copper or fiber technology.
  • Two years or more of cable maintenance experience, fault locating, restoral services, read plat blueprints, engineering work orders and underground aerial infrastructure systems.
  • Two years or more of supervisory experience in a field operations environment
  • Experience in administering processes and policies as they relate to: safety, attendance, performance work rules and code of conduct.
  • Experience in reading and interpreting engineering / construction work prints.
  • Experience with communication systems and tools.
  • Experience with MS Word, Excel & Outlook.
  • Available to work extended hours when necessary, including weekends and after hours and on call as required for the needs of the business.
  • Experience providing training, feedback and motivation to employees.
  • Valid Driver’s License

Ideally, you will also have:

  • Knowledge of employment/labor laws.
  • Union employee management experience.
  • Military experience.
  • Customer service experience.
  • Demonstrated ability to interpret labor contracts/collective bargaining agreements.
  • Outside Plant Construction, electronics and placing/splicing copper/fiber.

Not to boast, but a little bit about us

Verizon powers America’s fastest and most reliable network. We’re also leading the way in cloud and security solutions, Internet of Things and video entertainment. Technology moves fast and so do we. We believe that bringing great ideas and customer experiences to life should be recognized and rewarded. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

  • Verizon is a Federal Contractor
  • Verizon requests veteran priority referrals
  • Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.

Click here for more info: http://www.verizon.com/about/work/jobs/6498510-field-operations-cable-maintenance-manager


• Location: Brooklyn

• Post ID: 95363763 newyork
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