Solicit, develop and strategically manage several complex corporate accounts for Starwood Hotels & Resorts. Responsible for annual revenue goal in range of $5M - $15M. Grow and develop the group and business travel segments of assigned accounts. Focus on growing revenue, increasing market share and also finding new business. Lead the transient program and RFP process of managed accounts using various tools, resources and technologies. Represent Starwood within the industry or as requested and in so doing demonstrate an in-depth knowledge of Starwood's brands and developing businesses, as well as our overall company strategy and associated revenue management policies and practices
40% Build and grow relationships with assigned customers so that assigned revenue goals and customer loyalty expectations are met; actively interface with customers and hotel sales teams to reach revenue goals.
25% Understand fully the opportunity available from each assigned account in each segment handled then develop and maintain a comprehensive account plan for each. Plans must include high priority sales goals as well as updates throughout the year.
20% Proactively generate group and transient leads for all Starwood brands and guide the booking process with hotel sales teams with emphasis on converting leads to definite status.
10% Increase awareness of Starwood hotels and support revenue growth through personal sales calls, hotel site inspections with clients, joint sales calls with hotel sales teams or Starwood executives and participation in industry events.
5% Maintain proper and detailed records for all accounts using ISAC to track RFPs, activities and results, thus effectively managing the account.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions:
Represent Starwood and other Account Directors at industry tradeshows throughout the year. Make high level presentations about the organization including updates on the latest hotel openings, innovations, offers and overall direction of the company.
Skills / Experience / Competencies Required:
- Strong organizational skills with the ability to multi-task and manage changing priorities
- Strong business and financial acumen, strategic thinking and innovation
- Ability to understand and utilize technology for account planning and activity
- Complete integrity and a drive to succeed
- Strong communication, conflict resolution, and change management skills
College degree required
3 + years of experience - Business Related Field
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
Click here for more info: https://marriott.taleo.net/careersection/2/jobdetail.ftl?job=170014RI&lang=en
• Post ID: 143376467 newyork