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Social Media Manager - Hilton Worldwide (New York, NY)
Posted:
Monday, January 7, 2013 5:52 AM
Title: Social Media ManagerLocation: United States of America-New York-New YorkJob Number:_THE0108YWhat will it be like to work for this Hilton Worldwide Brand?To develop and implement an encompassing media strategy targeting revenue and service opportunities. Ownership of all strategies and tactics relating to on-line ratings such as Yelp, Urbanspoon, TripAdvisor, as well as social networking sites such as Twitter and Facebook, Pinterest and Instagram. This individual will work effectively with outlet managers, rooms service personnel and the sales office to determine opportunities for raising our profile worldwide via all available social media. Monitoring and metrics performance evaluation of the hotel on-line will be a focus. Maintaining a hotel voice across all platforms appropriate to our brand building. On-line reputation management is an overriding component of all activities.What began with the world?s most iconic hotel is now the world?s most iconic portfolio of hotels. In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as the rich legacy of Waldorf Astoria. Simply stated, Waldorf Astoria embodies timeless elegance.We are bringing that legacy to life every day, with fresh, modern expressions of the essence of Waldorf Astoria. We are providing guests the exceptional environments and the personalized attention that are the source of those unforgettable moments that create a singular experience.Waldorf Astoria Hotels & Resorts is one of Hilton Worldwide?s ten market-leading brands. For more information visit w.hiltonworldwide.com.If you understand the value of providing guests with an exceptional environment and personalized attention, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts.What are we looking for?BA/BS Degree* 3 years experience in social media, public relations, interactive advertising* Experience and expertise in all things social media, Twitter, Get Glue, Facebook, Foursquare, Youtube, online outreach and partnership marketing.* Proven track record of building and leveraging good working and industry relationships* Has established presence in Social & Digital Media worlds* Solid understanding of influencer engagement and blogger outreach (prior experience as a community manager or other relevant social media initiatives)* Experience using social analytic reporting tools that include hootsuite and Google analytics a must* Excellent interpersonal and leadership skills* Innovative, proactive, passionate and self directed* Superior writign organization, grammar, communication and presentation skills* Exercise good judgement, flexbility, resourcefulness and strong organizational/time management skills* ability to juggle multiple projects simultaneously and remain calm under pressure* Strong drive and ownership mindset; Must be solutions oriented, innovative and willing to explore and invent new ideasSince being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:HHospitality - We''re passionate about delivering exceptional guest experiences.IIntegrity - We do the right thing, all the time.LLeadership - We''re leaders in our industry and in our communities.TTeamwork - We''re team players in everything we do.OOwnership - We''re the owners of our actions and decisions.NNow - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes in our Team Members:* Living the Values* Quality* Productivity* Dependability* Customer Focus* Teamwork* AdaptabilityWhat benefits will I receive?Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide?s Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.EOE/AAJob: Marketing
• Post ID: 36419264 newyork