Retail Sales Leader - Flatlands Ralph - TMobileRetail (BROOKLYN, NY)

h customers T-Mobile experience. br br br br br brbOPPORTUNITY- YOUR CHANCE TO SHINEbbr brbr brAs a Retail Sales Leader, youll function as a lead member of the Retail Sales Associate team, encouraging cross-team collaboration and setting the standard for performance. This is your chance to shine With insight and grace, youll model effective approaches for interacting with different customer types. Plus, keenly focused on cultivating an outstanding customer experience, youll help manage wait time on the sales floor and create an inviting store atmosphere thatll be a great work environment too Your ability to juggle these responsibilities and meet your personal sales goals at the same time will make for a rewarding day-to-day work experience and real career momentum. br br br br br brTALENT SUITABILITY- ARE YOU THE RIGHT FIT br br br br br brOur best Retail Sales Leaders lead by example, modeling outstanding customer service skills and encouraging team member development. These talented pros are customer-focused team players and they encourage a level of excellence in work standards from their team members for which they themselves set the bar. In this multi-dimensional role, youll provide customer sales assistance alongside the Retail Sales Associates but also act as manager on duty when necessary. If this kind of multi-tasking position sounds like the kind of challenge youd relish, wed love to hear from you.br brbr brbRESPONSIBILITIESbr brbbr brAs a Retail Sales Leader, youll be asked to br ul brliEncourage customer confidence by making the store experience interactive, engaging and reassuring.li brliMaximize customer experience per customer visit by solving the whole problem as opposed to pushing products.li brliMaintain the visual appeal of your store.li brliMake the most effective use of store displays and interactive devices for each of your customers.li brliUse your time well, even when not serving customers e.g., store upkeep, refresher training.li brliKeep abreast of the rapidly evolving T-Mobile technology.li brliDevelop customer relationships, maintaining contact between store visits.li brulbr br br brPrevious retail or customer service-oriented experience br ul brliClear and persuasive verbal and written communicationli brliAptitude for sensing and responding to the range of shopping typesli brliGrace under pressure in a fast-paced environmentli brliCapacity for understanding inter-team conflicts and escalating when necessaryli brliAbility to multi-task and prioritizeli brliBasic computer skillsli brliStellar problem-solving skillsli brliInterpersonal and communication skills that enable customers to feel comfortable with our products, features, plans, and servicesli brliAvailability for flexible schedulingli brliHigh School Diploma and GED requiredli brul br brbr br br br brCompetitive compensation and benefits package offered br br brT-Mobile is an equal opportunity employer EOE. We strongly support diversity in the workforce. br br br br br br br brClick here to learn more about working in our Retail stores by watching this video featuring our employees. br br br br br brbrReq Number 13001635br br br br

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