Fulfillment Support Team Leader - New York - NY - Bank of America Corp (New York, NY)

Title: Fulfillment Support Team Leader - New York - NY Location: US-NY-New York Other Locations: Primary contact who is responsible for all loan processing activities within a designated market. Responsible for a team of associates. Connects people to team goals that are aligned with the goals of the company. Eliminates roadblocks to achieving goals. Makes associates aware of how their work fits into larger processes that impact our customers. Make the associates and customers central to how success is measured. Ability to manage at a high level of detail while maintaining awareness of overall process and team results. Interacts in a range of roles, is comfortable being a follower, leader or teammate as the occasion demands. Uses learning experiences as opportunities to learn for the future. Drives process improvement. Adapts quickly to new demands and challenges. Works with Credit Policy, Compliance, Legal and Direct Lending. Required Skills: .Demonstrated leadership experience of 1 to 2 years. .Superior people and leadership skills. .Proven ability to coach, train, evaluate and counsel staff. .Must be results/goal driven and a team player able to lead associates to perform. .Excellent written and verbal communication skills. .Solid computer skills and web navigation including Microsoft Word, Outlook and Excel. .Interpersonal effectiveness with ability to build and maintain relationships. .Attention to detail, strong organization and time management skills. .Adaptability to manage multiple tasks/projects within deadline Desired Skills: .Mortgage experience preferred. .Ability to embrace change with a positive approach. .Solid mathematical and analytical skills.

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