Restaurant Busser - Crestline Hotels & Resorts (Fairfield, NJ)

Job Details * * * * * * . Hotel Careers & Hospitality Job Opportunities Returning User? Please enter your login information below. Security Information Here are a few tips on creating a secure password: * Do not use any part of your name as your password. * Try and use a mix of upper case and lower case letters as well as a numbers and punctuation. * Do not use common words from the dictionary as your password. * If you have problems remembering complex passwords, try taking a word or phrase you can remember and replacing letters with numbers, such as 4 for A, 3 for E, and so on. Hide Popup E-mail Address Password E-mail and password are case sensitive.Forgot your password? Security Information Here are a few tips on creating a secure password: * Do not use any part of your name as your password. * Try and use a mix of upper case and lower case letters as well as a numbers and punctuation. * Do not use common words from the dictionary as your password. * If you have problems remembering complex passwords, try taking a word or phrase you can remember and replacing letters with numbers, such as 4 for A, 3 for E, and so on. Hide Popup * Search Jobs * Job Search Agents Job DetailsRestaurant Busser This details all the information about the job posting. To submit your application, click on the Submit your application to this job button. Job Title Restaurant Busser Division Crowne Plaza Fairfield Education High School Location Fairfield, NJ Job Type Full Time Job Description ESSENTIAL JOB FUNCTIONS 1. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. 2. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. 3. Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day. 4. Maintain positive guest relations at all times. 5. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. 6. Resolve guest complaints, ensuring guest satisfaction. 7. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. 8. Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation and proper table set ups. 9. Maintain knowledge of and strictly abide by state liquor regulations. 10. Complete opening side duties: a) Check station assignments and complete work to be done. b) Transport supplies from storeroom to the Restaurant as assigned. c) Set up trash receptacles and breakdown area following departmental specifications. d) Stock condiments and supplies as laid down in departmental standards. e) Set up bread station as laid down in departmental standards. f) Prepare beverage stations as assigned as laid down in departmental standards. g) Retrieve clean linen from Laundry and stock in restaurants. h) Fold napkins as required. i) Stock and polish all side station wares to the stated levels required for business. j) Set tables to restaurant standards. k) Attend Pre-Meal meeting. 11. Serve water to all guests . 12. Serve bread and butter . 13. Assist in serving coffee, tea and other designated non-alcoholic beverages . 14. Remove soiled wares and other items from tables as assigned. 15. Transport tray from restaurant to breakdown area; and separate wares and food. 16. Monitor and maintain cleanliness of assigned tables. 17. Place additional utensils and wares on tables as directed. 18. Maintain wine buckets. 19. Change soiled ashtrays. 20. Refill non-alcoholic beverages according to procedures. 21. Clean and reset tables immediately after guest departs 22. Lift trays 23. Breakdown trays. 24. Replenish wares in side stations throughout shift. 25. Clean beverage equipment as assigned. 26. Complete closing duties as assigned: a) Properly store all reusable goods. b) Breakdown all food stations. c) Breakdown all beverage stations. d) Restock items for next service. e) Transport all dirty linen to Laundry. f) Secure all supplies at shift end. 27. Leave duty after reporting to supervisor. 28. Report hotel maintenance needs to Manager/Supervisor. SECONDARY JOB FUNCTIONS 1. Assist in service of food as assigned. 2. Follow the maintenance program and cleaning schedule as assigned. Job Requirements QUALIFICATIONS Essential: 1. Minimum 21 years of age to serve alcoholic beverages (if applicable). 2. Good understanding of the English language. 3. Provide excellent customer service and maintain a professional demeanor. 4. Compute basic arithmetic. 5. Ability to: ? perform job functions with attention to detail, speed and accuracy. ? prioritize, organize and follow up. ? be a clear thinker, remaining calm and resolving problems using good judgment. ? follow directions thoroughly. ? ability to multitask in high volume restaurant environment. ? understand guest s service needs. ? work cohesively with co-workers as part of a team. ? work with minimal supervision. ? maintain confidentiality of guest information and pertinent hotel data. Desirable: 1. High school graduate or equivalent vocational training certificate. 2. Previous experience in a similar position. 3. Previous training in sanitation. 4. Previous guest relations training. PHYSICAL DEMANDS 1. Exert physical effort in lifting/transporting at least 50 pounds. 2. Push/pull carts or equipment up to 250 pounds. 3. Endure various physical movements throughout the work areas. 4. Reach ____ inches/feet. 5. Must be able to stand and exert well paced mobility for up to 8-hours in length. 6. Satisfactorily communicate with guests, management and co-workers to their understanding. 7. Work environment ?Restaurant, Kitchen/Stewarding service areas. Job involves working under variable temperature conditions and noise levels, in both outdoor and indoor settings, and around fumes and/or odor hazards, dust and/or mite hazards, and chemicals. Open Date 12/18/12 Division Crowne Plaza Fairfield Shift/Hours Flexible Crestline Hotels & Resorts, Inc. - Fairfax, Virginia (VA) 3950 University Drive Suite 301, Fairfax VA 22030 Telephone: 571-###-#### Fax: 571-###-####

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