Posted: Tuesday, November 14, 2017 12:09 PM
The Garden City Hotel, a AAA Four Diamond Award luxury hotel and Long Island landmark since 1874, is an iconic retreat beloved for its timeless elegance and modern-day comfort. Spacious guest rooms, luxurious suites, first-class culinary team and genuine hospitality are hallmarks of this historic hotel located just 15 miles from Manhattan.
We currently have a career opportunity available for an experienced Reservation Sales Agent .
Reservations Sales Agents play a leading role in generating revenue for the hotel.
You will field nearly all inquiries for transient reservations and must convert as many of these calls as possible into confirmed reservations.
After quoting rates appropriate to specific requests, you must obtain agreement from the caller and confirm a reservation.
You must be able to follow sell strategy as determined by revenue management; listen and communicate effectively with a wide range of callers; close the sale; and input detailed information into the property management system (Opera), accurately and efficiently.
You are responsible for handling group blocks and inputting rooming lists, selling gift certificates, processing travel agent commissions, and proper coding of market segments and corporate accounts.
The position is also responsible for providing overall reservations support for the hotel.
Prior experience in the travel agency or hotel industry preferred.
Excellent customer service and telephone communications skills are a must.
Must be able to handle high telephone call volume, and respond to a high volume of email correspondence.
Must be organized, detailed and have excellent follow up skills.
Must have computer skills; GDS and hotel property management system experience is preferred.
Must maintain a positive attitude and tone of voice while communicating with all callers.
Must be flexible with schedules and be able to work holidays and weekends.
Please submit resume for consideration at Rtiomico@gchotel.com
• Location: Garden City, NY, Long Island
• Post ID: 138091442 newyork