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Posted: Monday, October 14, 2013 5:09 PM

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Salon and spa in Park Slope, Brooklyn is seeking a spa coordinator with retail and salon/spa experience.

Must be responsible, professional, personable and have experience working in the beauty industry.
Must be computer proficient, have excellent phone etiquette, and the ability to multi-task.
Must maintain a pleasant, positive attitude.
Knowledge of spa/salon booking software a must.

Job Responsibilities:
Create and maintain a complete spa experience for the guest at all times, putting guest satisfaction above all else.
Maintain professional integrity both in-house and over the phone at all times.
Work efficiently and productively in a fast paced environment.
Assist all guests with amazing customer service, including handling all guests' questions and concerns professionally.
Accurately book, change, confirm and/or cancel spa reservations, while also coordinating with spa employees.
Oversee daily appointment calendar and ensure schedule flows seamlessly throughout the day.
Organize work environment, implement systems and assist management with daily operations of a spa.
Present detailed descriptions of spa treatments, packages, services, and facility features to all current and prospective guests to actively promote the spa.
Meet retail sales goals and give customized skincare recommendations to clients.
Maintain the overall appearance of the spa and retail area, which includes cleaning and restocking.
Continually aid in the success and growth of the business, which includes promoting and suggesting additional treatments or products, contributing ideas, and acting as an ambassador of the business at all times.

Skills needed:
- Excellent sales and customer service skills
- Excellent organizational skills
- Outstanding communication
- Strong analytical skills, ability to overcome challenges
- Excellent time management skills
- Ability to prioritize time, complete all tasks in a timely manner
- Experience with Microsoft Office (especially Word and Excel)
- Ability to manage a schedule and book appointments accordingly
- Ability to work with others and forge relationships in order to build a strong team environment

This is a great long-term opportunity for right individual. If you think you are a good fit for our team, please send your resume and your photo.

• Location: Brooklyn

• Post ID: 43902877 newyork
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