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Posted: Tuesday, March 19, 2013 12:20 PM

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Salon and Spa in PARK SLOPE BROOKLYN is seeking Front Desk Coordinator with retail and Salon and Spa experience.

Must be responsible, professional, personable and have experience working in the beauty industry.
Must be computer proficient, have excellent phone etiquette, and the ability to multi-task.
Must maintain a pleasant, positive attitude
Knowledge of spa/salon booking software a must.


Job Responsibilities:
Create and maintain a complete Spa experience for the guest at all times, putting guest satisfaction above all else.
Maintain professional integrity both in-house and over the phone at all times.
Work efficiently and productively in a fast paced environment
Assist all guests with amazing customer service, including handling all guests' questions and concerns professionally.
Accurately book, change, confirm and/or cancel spa reservations, while also coordinating with spa employees.
Oversee daily appointment calendar and ensure schedule flows seamlessly throughout the day.
Organize work environment, implement systems and assist management with daily operations of a spa.
Present detailed descriptions of spa treatments, packages, services, and facility features to all current and prospective guests to actively promote the spa.
Meet retail sales goals and give customized skincare recommendations to clients.
Maintain the overall appearance of the spa and retail area, which includes cleaning and restocking
Continually aid in the success and growth of the business, which includes promoting and suggesting additional treatments or products, contributing ideas, and acting as an ambassador of the business at all times.


Skills needed:
Excellent sales and customer service skills
Excellent organizational skills
Outstanding communication
Strong analytical skills, ability to overcome challenges
Excellent time management skills
Ability to prioritize time, complete all tasks in a timely manner
Experience with Mac, Word, and Excel
Ability to manage a schedule and book appointments accordingly
Ability to work with others and forge relationships in order to build a strong team environment



Must be able to work weekends .


Great opportunity for right individual..Please send your resume and your photo..

• Location: Brooklyn, Park Slope Brooklyn

• Post ID: 36197072 newyork
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