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Posted: Monday, January 8, 2018 1:31 PM

* Perform complex repairs on Trumpf Medical products. These are repairs beyond simple and minor cosmetic repairs or component replacements:

* Visually, audibly, and manually inspect Hill-Rom products for electrical, mechanical, hydraulic, pneumatic, or cosmetic problems requiring adjustment or repair

* Utilize the appropriate tools in making required adjustments and repairs

* Monitor the readings of electronic meters and gauges

* Component replacements and facility coordination

* Electronic, pneumatic system, and medical gas troubleshooting and repair of assigned products

* Perform technical breakdown of any Trumpf Medical product and communication of technical performance of the product

* Utilize manufacturer service manuals, installation manuals, and documentation to provide troubleshooting, root cause and repair while working independently

* Use advanced test equipment for products assigned

* Manage projects effectively to exhibit an understanding of the principles behind the theories of project management and to ensure maximum efficiency of installations

* Meet all customer product installation requirements on schedule

* Exercise sound judgment in order to plan and organize effectively to satisfy customer demands

* Execute the entire installation process, including post-order paperwork flow, pre-installation requirements, structure reviews, and site inspections

* Perform trial activity though execution of trial installations and trial de-installations

* Sustain a clean and safe work environment, including 5S activities, sweeping, mopping, and all other general \"housekeeping\" duties

* Provide on-call coverage, up to 24/7 basis for account visits, and adapt to a constantly changing daily schedule of activities

* Complete written documents (records, reports, and forms) for internal, regulatory, and project documentation

* Read and comprehend technical information pertaining to the repair, maintenance, and installation of Trumpf Medical products

* Complete data analysis and interpretation as required using various electronic devices such as PC, smart phone, tablet etc.

* Conduct effective, oral presentations of information to customers and coworkers such as:

* In-services training sessions to hospital staff and caregivers

* Product demonstrations

* Participation in team meetings

* Feedback of field activities

* Cross training of coworkers to complete both service center and field functions

* Comply with all Hill-Rom and customer policies including Quality System ISO Standards and other applicable standards such as The Joint Commission, Construction Safety Requirements, and Blood Borne Pathogens

* Support and understand compliance with all customer service and contractual expectations

* Ensure continuous effective relationships with both internal and external customers

* Demonstrate a proactive approach to safety awareness and compliance by successfully completing all required safety and compliance learning modules on a timely basis, identifying safety concerns and correcting as necessary, identifying potential safety issues on products and/or repair procedures and providing feedback to management team

* Responsible for ensuring others are completing projects within safety requirements including coordinating completion of safety training for temporary employees and/or job specific requirements

* High School Diploma or GED required, technical training or a technical degree from the military, trade school, college or university preferred

* Demonstrated technical aptitude through a minimum of 5 years' previous mechanical/hands-on experience in a technical or similar capacity, working with medical devices/FDA regulated products in a hands-on environment

* Must possess ability to effectively communicate (both written and verbal) relevant project information to clients, superiors and internal customers and deliver engaging, informative, well-organized presentations

* Understand how to communicate difficult/sensitive information tactfully

* Understand Internet, Intranet, MS Office products to include: Word, Excel, PowerPoint and Outlook

* Ability to read, comprehend, interpret, analyze, and apply technical information including but not limited to technical manuals, technical bulletins, schematics, etc.

* Must be available to work extended hours to meet time availability demands of hospital clients including 1st, 2nd or 3rd shift

* Must be willing and able to travel with overnights required. Overtime may also be required

* Must possess a valid driver's license in state of residence and be able to operate a motor vehicle for extended periods of time

* Must be able to provide suitable transportation for carrying the tools and parts required to perform the specific duties

* Must possess exceptional Customer Service skills and maintain a professional appearance

* Ability to lead, direct and coordinate technical service projects, positively impacting customer satisfaction

* Good written and verbal communication skills

* Ability to work independently and manage time effectively

SDL2017


Associated topics: business, facilities, housing assistant, manager, manager ii, manager facilities, office manager, resident, senior care, supervise

Source: http://www.jobs2careers.com/click.php?id=4677549150.96


• Location: Westchester

• Post ID: 153731477 newyork
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